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Any entrepreneur
get to deal with many leads. However, not all the leads become clients.
Part of that non-converting crowd are people who choose hosted shopping
cart software. The reasons why we should like those people are
numerous, but I am going to list just one of them.
Reason 1: If they didn’t accept our services they
can still spread the word. People have very different needs. One person
could be happy with hosted shopping cart. Another would need a
full-featured web store front. Some will need clustered server farm. So
even if we suggested some third-party off-the shelf e-commerce solution - we still on good terms with our lead.
Reason 2: With most of third-party solutions
customer may need unique design. This one is too obvious to complain
about. No matter how good the solution is - people will have natural
urge to tweak it to their heart’s content. While a customer is able to
upload inventory from Excel file and couple of images, tweaking style
sheets and design may get too complicated. It is boring, too.
Reason 3: Any off-the-shelf or hosted e-commerce solution
have its limitations. While being useful and user-friendly, it falls
short when you really need to grow. When hosting lots of pictures, like
sample or product images, or when electronically delivering your
products, like eBooks or downloads, then server load and bandwidth will
become issues with your hosted solution provider. You will fall back to
people who can build a custom solution for your business. People who
you already know.
Reason 4: There is a steep learning curve at the
beginning of using any software. When you just starting everything
seems unusual and complicated. Once you familiarize yourself with the
software of your choice - you’re the king of the hill. When you come to
someone to design and develop your custom-fit business solution you
already know what you want! The design and development guys spend
tremendous time determining what is it that client wants. People with
experience are a great gift, like a second free customer. What could be
better?
Overall, the idea of hosted shopping cart or online web page
creation tool or whatever else is there is very productive for
consumers, solution providers and web design guys. Consumers acquire
knowledge and understanding of what they want. Solution providers
acquire a stream of customers. Web design guys acquire educated
customers. Everybody wins!
Original: http://www.idowriting.com/2008/01/23/hosted-e-commerce-solutions/
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